Learning to fly : practical lessons from one of the world's leading knowledge companies
"Learning to Fly" shows exactly how to put theory into practice, sharing the tools used and the experience and insights gained by two leading knowledge management practitioners Chris Collison and Geoff Parcell share their experiences from BP, one of the world's leading knowledge organisations.
XX, 220 p. ; 24 cm
9781841121246, 184112124X
912170684
Foreword Preface Acknowledgements Part 1: OVERVIEW Setting the Context. What is Knowledge Management? The Holistic Model -- It's More than the Sum of the Parts Getting the Environment Right Getting Started -- Just Do It Part 2: TOOLS AND TECHNIQUES Learning from your Peers -- Somebody has Already Done It Learning Whilst Doing -- Time to Reflect Learning After Doing -- When It's All Over Finding the Right People -- If Only I Knew Who Networking and Communities of Practice Leveraging What We've Learned -- Capturing Knowledge Part 3: TODAY AND TOMORROW Embedding it in the Organisation -- Preparing to Let Go Review of the Book -- What Did We Set Out to Do? Appendices Resources Index