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THE ACCIDENT

At 4:00 a.m. on March 28, 1979, a serious accident occurred at the Three Mile Island 2 nuclear power plant near Middletown, Pennsylvania. The accident was initiated by mechanical malfunctions in the plant and made much worse by a combination of human errors in responding to it. (For details see "Account of the Accident" within this volume.) During the next 4 days, the extent and gravity of the accident was unclear to the managers of the plant, to federal and state officials, and to the general public. What is quite clear is that its impact, nationally and internationally, has raised serious concerns about the safety of nuclear This Commission was established in response to those concerns.

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WHAT WE DID

The investigation of the Commission was carried out by our able and hard-working staff. We also had the help of a number of consultants and commissioned several studies. It is primarily due to the work of the staff that we accomplished the following.

We examined with great care the sequence of events that occurred during the accident, to determine what happened and why. We have attempted to evaluate the significance of various equipment failures as well as the importance of actions (or failures of actions) on the parts of individuals and organizations.

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We analyzed the various radiation releases and came up with the best possible estimates of the health effects of the accident. addition, we looked more broadly into how well the health and safety of the workers was protected during normal operating conditions, and how well their health and safety and that of the general public would have been protected in the case of a more serious accident.

We conducted an in-depth examination of the role played by the utility and its principal suppliers. We examined possible problems of organization, procedures, and practices that might have contributed to the accident. Since the major cause of the accident was due to inappropriate actions by those who were operating the plant and supervising that operation, we looked very carefully at the training programs that prepare operators and the procedures under which they operate.

As requested by the President, we examined the emergency plans that were in place at the time of the accident. We also probed the responses to the accident by the utility, by state and local governmental agencies in Pennsylvania, and by a variety of federal agencies. We looked for deficiencies in the plans and in their execution in order to be able to make recommendations for improvements for any future accident. In this process we had in mind how well the response would have worked if the danger to public health had been significantly greater.

We examined the coverage of the accident by the news media. This was a complex process in which we had to separate out whether errors in media accounts were due to ignorance or confusion on the part of the official sources, to the way they communicated this information to the

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media, or to mistakes committed by the reporters themselves. We examined what sources were most influential on the people who needed immediate information, and how well the public was served by the abundant coverage that was provided. We also attempted to evaluate whether the coverage tended to exaggerate the seriousness of the accident either by selectively using alarming quotes more than reassuring ones, or through purposeful sensationalism.

Finally, we spent a great deal of time on the agency that had a major role in all of the above: the Nuclear Regulatory Commission. The President gave us a very broad charge concerning this agency. We therefore tried to understand its complex structure and how well it functions, its role in licensing and rulemaking, how well it carries out its mission through its inspection and enforcement program, the role it plays in monitoring the training of operators, and its participation in the response to the emergency, including the part it played in providing information to the public.

We took more than 150 formal depositions and interviewed a significantly larger number of individuals. At our public hearings we heard testimony under oath from a wide variety of witnesses. We collected voluminous material that will fill about 300 feet of shelf-space in a library. All of this material will be placed into the National Archives. The most important information extracted from this in each of the areas will appear in a series of "Staff Reports to the Commission."

Based on all of this information, the Commission arrived at a number of major findings and conclusions. In turn, these findings led the Commission to a series of recommendations responsive to the President's charge.

At the beginning of this volume will be found an overview of our investigation, followed by those findings and recommendations which commanded a significant consensus among the members of the Commission. Each recommendation was approved by a majority of Commissioners.

WHAT WE DID NOT DO

It is just as important for the reader to understand what the Commission did not do.

Our investigation centered on one accident at one nuclear power plant in the United States. While acting under the President's charge, we had to look at a large number of issues affecting many different organizations; there are vast related issues which were outside our charge, and which we could not possibly have examined in a 6-month investigation.

(Although, through

We did not examine the entire nuclear industry. our investigation of the Nuclear Regulatory Commission, we have at least some idea of the standards being applied to it across the board.) We have not looked at the military applications of nuclear energy. We did not consider nuclear weapons proliferation. We have not dealt with the question of the disposal of radioactive waste or the dangers of the accumulation of waste fuel within nuclear power plants adjacent to the

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containment buildings. We made no attempt to examine the entire fuel cycle, starting with the mining of uranium.

And, of course, we made no examination of the many other sources of radiation, both natural and nan-made, that affect all of us.

We have not attempted to evaluate the relative risks involved in alternate sources of energy. We are aware of a number of studies that try to do this. We are also aware that some of these studies are subjects of continuing controversy.

We did not attempt to reach a conclusion as to whether, as a matter of public policy, the development of commercial nuclear power should be continued or should not be continued. That would require a much broader investigation, involving economic, environmental, and political considerations. We are aware that there are 72 operating reactors in the United States with a capacity of 52,000 megawatts of electric energy. An additional 92 plants have received construction permits and are in various stages of construction. If these are completed, they will roughly triple the present nuclear capacity to generate electricity. This would be a significant fraction of the total U.S. electrical generating capacity of some 600,000 megawatts. In addition, there are about 200 nuclear power plants in other countries throughout the world.

Therefore, the improvement of the safety of existing and planned nuclear power plants is a crucial issue. It is this issue that our report addresses, those changes that can and must be made as a result of the accident the legacy of Three Mile Island.

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OVERVIEW

OVERALL CONCLUSION

In announcing the formation of the Commission, the President of the United States said that the Commission "will make recommendations to enable us to prevent any future nuclear accidents." After a 6-month investigation of all factors surrounding the accident and contributing to it, the Commission has concluded that:

To prevent nuclear accidents as serious as Three Mile

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Island, fundamental changes will be necessary in the organization, procedures, and practices and above all in the attitudes of the Nuclear Regulatory Commission and, to the extent that the institutions we investigated are typical, of the nuclear industry.

This conclusion speaks of necessary fundamental changes. We do not claim that our proposed recommendations are sufficient to assure the safety of nuclear power.

Given the nature of its Presidential mandate, its time limitations, and the complexity of both energy and comparative "risk-assessment" issues, this Commission has not undertaken to examine how safe is "safe enough" or the broader question of nuclear versus other forms of energy. The Commission's findings with respect to the accident and the regulation of the nuclear industry particularly the current and potential state of public safety in the presence of nuclear power have, we believe, implications that bear on the broad question of energy. But the ultimate resolution of the question involves the kind of economic, environmental, and foreign policy considerations that can only be evaluated through the political process.

Our findings do not, standing alone, require the conclusion that nuclear power is inherently too dangerous to permit it to continue and expand as a form of power generation. Neither do they suggest that the nation should move forward aggressively to develop additional commercial nuclear power. They simply state that if the country wishes, for larger reasons, to confront the risks that are inherently associated with

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nuclear power, fundamental changes are necessary if those risks are to be kept within tolerable limits.

We are very much aware that many other investigations into the accident are under way. There are several investigations by Congress, the NRC self-investigation, and a number of studies by the industry. Some will examine individual issues in much greater depth than we were able to do. And, no doubt, additional insights will emerge out of these various investigations. It is our hope that the results of our efforts may aid and accelerate the progress of the ongoing investigations, and help to bring about the required changes promptly.

ATTITUDES AND PRACTICES

Our investigation started out with an examination of the accident at Three Mile Island (TMI). This necessarily led us to look into the role played by the utility and its principal suppliers. With our in-depth investigation of the Nuclear Regulatory Commission (NRC), we gained a broader insight into the attitudes and practices that prevail in portions of the industry. However, we did not examine the industry in its totality.

Popular discussions of nuclear power plants tend to concentrate on questions of equipment safety. Equipment can and should be improved to add further safety to nuclear power plants, and some of our recommendations deal with this subject. But as the evidence accumulated, it became clear that the fundamental problems are people-related problems and not equipment problems.

When we say that the basic problems are people-related, we do not mean to limit this term to shortcomings of individual human beings

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- although those do exist. We mean more generally that our investigation has revealed problems with the "system" that manufactures, operates, and regulates nuclear power plants. There are structural problems in the various organizations, there are deficiencies in various processes, and there is a lack of communication among key individuals and groups.

We are convinced that if the only problems were equipment problems, this Presidential Commission would never have been created. The equipment was sufficiently good that, except for human failures, the major accident at Three Mile Island would have been a minor incident. But, wherever we looked, we found problems with the human beings who operate the plant, with the management that runs the key organization, and with the agency that is charged with assuring the safety of nuclear power plants.

In the testimony we received, one word occurred over and over again. That word is "mindset." At one of our public hearings, Roger Mattson, director of NRC's Division of Systems Safety, used that word five times within a span of 10 minutes. For example: "I think [the] mindset [was] that the operator was a force for good, that if you discounted him, it was a measure of conservatism." In other words, they

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