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14 Subsequently, in November, 1990, I issued policy guidance to the States relating to this concern in a Program Instruction (Number 91

01), urging them to ensure non-discrimination in their funding

formulas. AoA's Regional Offices will be watching and following

this matter closely and will keep me informed as to how well the

Program Instruction is being implemented.

While the intra-State funding formula is a very important means

of directing Title III resources toward those parts of the State with

larger numbers of older persons in greatest need, the formula is but

one method to improve targeting. To be successful, targeting efforts

must include a commitment to reaching out to inform older persons in

need of the availability of services and assisting them to gain access

to the services which they need. There must be a commitment, as

well, to locating services in areas which have high concentrations of

low income minority older persons. To assure that minority older

persons receive appropriate and adequate services, State and Area:

Agencies on Aging, and service providers must assure that all staff

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have training in, and are culturally sensitive to the unique needs and

values of minority groups.

In furtherance of our commitment to enhance the participation of

older persons with greatest need, particularly low-income minority

older persons in older Americans programs, the Administration on

Aging for a number of years has made significant investments of

discretionary funds. AoA supported a variety of other related

activities including a Native Americans Leadership Institute for

Title VI project directors, a National Aging Resource Center on

Minority Populations which provides training and technical assistance

to the aging network on targeting and other issues relating to minority

elderly, and a cultural diversity training program -- conducted by one

of AoA's funded National Aging Resource Centers on Long Term

Care -- to assist in tailoring community based long term care systems

to the needs of minority elderly.

Additional Title IV resources are being utilized to enhance the

quality of the Information and Referral assistance they receive. One

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such undertaking is a National I&R Initiative which will link older

people and caregivers to the resources, benefits, and services they

need and will enhance the quality of the I&R assistance they receive.

The initiative has two complementary components:

o The National I&R Support Center will heighten recognition

within the aging network of the critical role of I&R in the

service delivery system. The Center will support qualitative

improvements in I&R design, management, operations and

staff development.

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The National I&R Locator Service will enhance visibility of

I&R services among older people, their caregivers, and the general public. The Locator Service will operate and promote a national 800 number to link consumers to the appropriate

State and local I&R service.

Each State Unit on Aging has designated an I&R staff liaison.

Similarly, each Area Agency on Aging has been requested to

designate staff to work with the State liaison. Early in the

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implementation of the initiative, the State liaisons participated, with

the assistance from the I&R Support Center, in a three day planning

intensive.

National I&R Support Center

National Association of State Units on Aging will operate the

Center in collaboration with NAAAA and the Alliance of Information

and Referral Systems (AIRS). The I&R Support Center will

strengthen the capacity of State aging I&R systems to meet the needs

of a growing and increasingly diverse older population.

National I&R Locator Service

National Association of Area Agencies on Aging will operate the

Locator Service in collaboration with NASUA and Biospherics, Inc.-

which currently operates several national hotlines. The locator

service will establish and promote a national 800 number through

which calls can be referred to the appropriate State, sub-State, or

local I&R source. The locator service will:

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establish a national database of State, sub-State, and local I&R

resources;

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phase-in caller access to the 800 service by geographic region;

o promote the 800 number with a broad range of potential

consumers; and

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encourage sponsorship of the service among public and private

sector organizations.

The Locator Service will begin to operate in Region I on May 1

and, if successful, is expected to be expanded nationwide within two

years.

Likewise, we have focussed considerable resources on improving

services for American Indian, Alaskan, and Native Hawaiian elders.

Under Title VI, Part A, awards are made to tribal organizations and

Alaska villages which represent at least 50 older American Indians or

Alaska Natives who are 60 years of age or older, to pay all of the

costs to provide supportive services and nutrition services to older

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