Baldrige for Leaders: A Leader's Guide to Performance Excellence

Voorkant
ASQ Quality Press, 8 apr 2016 - 88 pagina's

Learning about the Baldrige Criteria for Performance Excellence cannot be delegated to the quality or performance excellence department, consultants, or middle management. While senior leaders need not be experts in the criteria, they must be able to read it, ask questions, and role model the learning. This book is focused on helping leaders understand why each part of the criteria is important.

Over de auteur (2016)

John Vinyard is the managing partner and co-founder of Genitect, an organizational diagnosis, design, and transformation firm with offices in Atlanta and New York.


John has worked with numerous clients in the United States and international firms in Europe, the Middle East, India, Asia, and the Pacific Rim. He specializes in working with leadership teams to help transform their organizations. He has worked with 14 Baldrige recipients during their journey (and more than 45 state and other award recipients), and has helped them use the Baldrige Model to significantly impact theircompetitiveness and bottom-line results.


John is licensed by the Federal Aviation Administration (FAA) in Airframe and Powerplant Maintenance (A&P License).


John is on the Board of Directors of Navicent Health, Macon, Georgia.

Bibliografische gegevens

TitelBaldrige for Leaders: A Leader's Guide to Performance Excellence
AuteurJohn Vinyard
UitgeverASQ Quality Press, 2016
ISBN0873899326, 9780873899321
Lengte88 pagina's
  
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