Professional Discretion in Welfare Services: Beyond Street-Level BureaucracyRoutledge, 15 apr 2016 - 200 pagina's Discretion has re-emerged as an issue of central importance for welfare professionals over the last two decades in the face of an intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion, offering three accounts of the managerial role - the domination model, the street level model and the author's alternative discursive perspective. These different regimes of discretion are examined through a case study within a social services department, comparing and contrasting social work discretion in an Older Persons Team and a Mental Health Team. This innovative, theoretical and empirical analysis will be of great interest to postgraduate students and researchers in social work and related disciplines including social policy, public administration and organizational studies, as well as professionals in social work, health and education. |
Inhoudsopgave
1 | |
1 The StreetLevel Bureaucracy Perspective and Discretion | 11 |
2 Social ServicesStreetLevel Bureaucracies? | 29 |
Arguments and Perspectives on Discretion | 39 |
The Case Study Outlined | 69 |
5 ManagersAre They All the Same? | 89 |
6 Senior Managers and the Remote Control of Practice | 101 |
Conflict or Collaboration in Supervision? | 125 |
The Dynamics of Discretion | 141 |
Appendix | 169 |
171 | |
183 | |
Overige edities - Alles bekijken
Professional Discretion in Welfare Services: Beyond Street-Level Bureaucracy Dr Tony Evans Gedeeltelijke weergave - 2012 |
Professional Discretion in Welfare Services: Beyond Street-Level Bureaucracy Tony Evans Gedeeltelijke weergave - 2016 |
Professional Discretion in Welfare Services: Beyond Street-level Bureaucracy Tony Evans Geen voorbeeld beschikbaar - 2010 |
Veelvoorkomende woorden en zinsdelen
adult analysis approach areas argues argument assessment assistant manager authority care management central chapter characterised claims clients cMHt commitment complex concerns consider context continuing contrast critical decisions Department developed direct discretion discussion domination effectiveness eligibility criteria emphasises evidence examination exercise extent feel focus focused freedom funding goals idea identify impact implementation important increasing influence instance interpretation involved issue limited lipsky lipsky’s local managers look managerialism mental health nature newunit official older operate organisation particularly performance person picture practice practitioners presented problems procedures professional professional discretion questions recognised reflects relation relationship responsibility risk role seek seen senior managers sense significant situation social services social workers staff strategies street-level bureaucracy structure suggests supervision theory things understanding