HEARINGS

BEFORE THE

CONSUMER SUBCOMMITTEE

OF THE

COMMITTEE ON COMMERCE
UNITED STATES SENATE

NINETIETH CONGRESS

SECOND SESSION

ON

S. 1599

TO ASSIST IN THE PROTECTION OF THE CONSUMER BY
ENABLING HIM, UNDER CERTAIN CONDITIONS, TO RESCIND
THE RETAIL SALE OF GOODS OR SERVICES WHEN THE SALE
IS ENTERED INTO AT A PLACE OTHER THAN THE ADDRESS
OF THE SELLER

9

5

President's Commission on Consumer Interests__

Excerpts from the Congressional Record, April 20, 1967----

CHRONOLOGICAL LIST OF WITNESSES

March 4, 1968

Paul Rand Dixon, Chairman, Federal Trade Commission, accompanied

by John V. Buffington, assistant to the Chairman..........

William M. O'Brien, Assistant Director, Education and Training, Bureau
of Federal Credit Unions, Social Security Administration, Department
of Health, Education, and Welfare..

David Caplovitz, professor, Columbia University, New York, N.Y___

March 5, 1968

Theressa Clark, assistant consumer action specialist, United Planning

Organization, Washington, D.C., accompanied by Mrs. Victoria Scates

and Mrs. Louise Cotton..

Leslie V. Dix, Director, Legislative Affairs, President's Committee on

Consumer Interests__

William G. Clark, attorney general, State of Illinois, Springfield, Ill..

Francis B. Burch, attorney general, State of Maryland, Annapolis, Md.;

accompanied by Norman Pollovoy, Chief of Consumer Protection

Division, attorney general's office, State of Maryland.

George Klein, chairman, Maryland Home Improvement Commission,

2100 Guilford Avenue, Baltimore, Md..

March 20, 1968

Lloyd E. Deilke, president, National Association of Direct Selling Com-
panies, 165 Center Street, Winona, Minn.......

Stephen Sheridan, vice president, Electrolux Corp., 235 East 42d Street,

New York, N.Ý..

T. Spencer Knight, chairman of the board, C. H. Stuart & Co., Inc., 165

East Union Street, Newark, N.Y.....

Robert O. Lockman, vice president, Marketing Division, the West Bend

Co., West Bend, Wis...

111

Fleetwood M. McCoy, attorney for Fuller Products Co., 123 West Madi-

son, Chicago, Ill...

115

Paul C. Stark, senior vice president, Stark Brothers Nurseries & Orchards

Co., Louisiana, Mo...

118

March 21, 1968

Allan E. Bachman, executive vice-president, National Better Business
Bureau, Inc., 230 Park Avenue, New York, N. Y____
Edward J. McCabe, Jr., chairman of the board, Grolier, Inc.; chairman
of the reference book section, American Educational Publishers Insti-
tute; accompanied by Frederic R. Sherwood, director, community and
State relations, American Educational Publishers Institute___
William P. Youngclaus, Jr., managing director, Nersica, Inc., National
Remodelers Association, 50 East 42d Street, New York, N.Y
Albert Haring, professor of marketing, Indiana University, Bloomington,
Ind

Stanley E. Sacks, attorney, Tidewater Association of House-to-House
Installment Companies, 915 Virginia National Bank Building, Norfolk,
Va...

James N. Doyle, president, Watkins Products, Inc., 150-198 Liberty
Street, Winona, Minn...

Albert Walker, distributor, Watkins Quality Products, 10502 Western
Avenue, Los Angeles, Calif__

William F. Quirk, director, governmental relations, Commerce and Indus-
try Association of New York, 99 Church Street, New York, N. Y......
William J. Halliday, Jr., secretary and general counsel, Amway Corp.,
Ada, Mich__

Page

123

139

162

173

191

194

197

199

202

S. Martin Lindquist, senior vice president, Rena Wave Distributors, Inc.,
Bellevue, Wash....

207

ARTICLES

Odell, Rice, "Washington Business-A Good Year of Magazine Sales Can
Bring $20,000

Odell, Rice, "Washington Business-'I Even Started To Give Him a Cigar''
Odell, Rice, "Washington Business-No Catches for a Change'"
Sher, Byron D., "The 'Cooling-Off' Period in Door-to-Door Sales".

233

234

232

210

WRITTEN STATEMENTS AND LETTERS

Aiken, Hon. George D., U.S. Senate, Washington, D.C_____
Baldwin, John K., general counsel, Direct Selling Division, Rexall Drug &
Chemical Co---.

277

249

Beale, J. M., president, Home Decorators, Inc., Newark, N.Y.
Bennett, Hon. Wallace F., U.S. Senate (including several constituents'
letters)

294

Berman, I. R., executive vice president, Merchant Shippers, Chicago, Ill___
Bernstein, Ellis, president, Reliable Home Equipment Corp., Richmond, Va.
Biemiller, Andrew, director, Department of Legislation, American Federa-
tion of Labor & Congress of Industrial Organizations, Washington, D.C.
Blair, Claude M., National City Bank of Cleveland, Cleveland, Ohio_____
Bloomberg, Edward C., president, Monarch Aluminum Manufacturing Co.,
Cleveland, Ohio

Bolnick, Mike, executive assistant to the president, Werner Transportation
Co., Roseville, Minn_

Brammer, William N., president, Precision Castings Co., Cleveland, Ohio__
Brand, Hugh M., vice president, Ortho-Vent Shoe Co., Inc., Los Angeles,
Calif

Brooks, William F., Jr., Chestnut, Jones, Brooks, Kennedy & Burkard,
Minneapolis, Minn___

Brotman, Carl, president, Piedmont Pacific Lumber Corp., Charlotte, N.C.,
to Senator Sam J. Ervin___

318

299

288

257

289

302

286

290

292

323

305

Cahill, James W., vice president, Gaylord Printing, Inc., Detroit, Mich.
Carpenter, Edward L., chairman, Central National Bank of Cleveland,
Cleveland, Ohio----

293

295

Cornell, Edgar, vice president, Prepac, Inc., New York, N.Y

291

Davis, G. Fred, executive vice president, National Photographers Album
Co., Fort Worth, Tex----.

de Navarre, M. G., president, Beauty Counselors, Inc., Grosse Pointe, Mich Douds, H. James, general counsel, and David J. Pattison, assistant general counsel, National Association of Life Underwriters, Washington, D.C..

296

297

243

Driscoll, J. P., president, Nobility, Inc., Newark, N.Y..
Dwyer, H. P., president, Century Metalcraft Corp., Los Angeles, Calif___
Fangam, Alfred E., vice president and general manager, Children's Rec-
ords, Inc., Cincinnati, Ohio----

Flocker, Gilbert, executive vice president, Saladmaster Corp., Dallas, Tex-
Forsberg, Fremont G., president, Watertown Monument Works, Inc.,
Watertown, S. Dak___.

Foti, Stephen, president, Lifetime Stainless Steel Corp., Fishers, N.Y
Fryer, Malcolm F., managing director, Greater Haverhill Chamber of Com-
merce, Haverhill, Mass__

289

277

291

286

303

294

288

Fuller, Avard E., president, Fuller Brush Co-----.

251

Fulton, George P., executive general manager, National Institute of Drycleaning, Silver Spring, Md-----

236

284

Furlo, Louis J., vice president and general manager, Morley Bros., Saginaw,
Mich.

Gerard, Walt, sales nutritionist, Peet's Feeds, Inc., Council Bluffs, Iowa__
Giddings, Ernest, legislative representative, American Association of Re-
tired Persons, National Retired Teachers Association, Washington, D.C_
Golby, Robert B., president, Peerless/Detroit, Detroit, Mich.
Goodman, R. W., director of Government affairs, C. H. Stuart & Co., Inc.,
Newark, N.Y_____

Gregory, Ralph S., president, Gregory's, Inc., Stephens City, Va..
Gruening, Hon. Ernest, U.S. Senate (including constituent's letter).
Halliday, William J., Jr., general counsel, Amway Corp., Ada, Mich.
Harden, Kenneth M., president and chairman of the board, Traid Corp.,
Glendale, Calif.

283

256

324

316

304

323

312

308

Harman, William B., Jr., et al., Health Insurance Association of America,
Washington, D.C..

315

Harris, Edwin F., board chairman, Northwest Standard Products Co., Minneapolis, Minn.

299

Hazen, John C., vice president, Government National Retail Merchants Association, Washington, D.C____

260

Heffernan, J. E., vice president and general sales manager, Century Metalcraft Corp., Los Angeles, Calif___

278

Hicklin, Wayne, chairman of the board, Avon Products, Inc__
Hirschhorn, Sol, California Credit Merchants Association_-__-
Holland, Hon. Spessard L., U.S. Senate (including several constituents'
letters)

85

245

321

Irvin, Richard K., master sergeant, U.S. Army, Company C Special Troops,
U.S. Army Armor Center, Fort Knox, Ky--

272

Johnson, Spencer A., director of Government relations, National Retail
Furniture Association, Washington, D.C‒‒‒‒‒‒.

243

Kapp, Harold L., chairman, board of directors, Air Master Corp., Philadelphia, Pa___

303

Kenney, Jeremiah J., Jr., Union Carbide Corp., Washington, D.C_.
Kohl, Herman J., president, Norda Essential Oil & Chemical Co., Inc., New
York, N.Y___

237

261

Kronberg, Mrs. Shirley, acting director, Neighborhood Service Councils,
New York Hotel Trades Council, AFL-CIO.......

260

Lamb, George P., law offices of Lee, Toomey & Kent, Washington, D.C_
Lefkowitz, Louis J., New York State attorney general, New York, N.Y_
Levin, J. I., Century Metalcraft Corp., Los Angeles, Calif..

241

244

279

Long, Richard Y., vice president and general manager, Home Reference
Library, Inc., Des Moines, Iowa___.

247

Lynch, Thomas C., attorney general of California; statement given by Deputy Attorney General Herschel T. Elkins-

253

MacKay, Mrs. Laura C., Spencer-Spirella Corset Shop, Boston, Mass., to
Senator Edward Brooke__

316

Madison, O. D., vice president, sales, Navajo Freight Lines, Inc., Denver,
Colo

295

Mador, Eileen, Fort Lauderdale, Fla_

271

Mantz, E. P., director, governmental affairs, West Bend Co., West Bend,
Wis

275

Mason, Edward, president, Spencer, Inc., New Haven, Conn---.
Menefee, W. O., president, Chemical Associates, Inc., Houston, Tex--.

238

304