The Information Paradox: Realizing the Business Benefits of Information Technology
McGraw-Hill Ryerson, 1998 - Business enterprises - 273 pages
John Thorp and DMR Consulting Group have engineered a unique, client-tested "Benefits Realization Approach" - it resolves the Information Paradox by introducing a new benefits-focused mindset. It replaces monolithic technology-driven IT projects with blended business investment programs, that integrate the organizational, business process and the people elements of your business. It also demonstrates how to manage business investment programs as a coherent portfolio to produce measurable results. The DMR approach, based on many years of extensive research and development, is illustrated with case studies from companies as varied as Ericsson, Bank of America, The Boeing Company, Nova Gas, and Qantas Airways, to name a few.
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